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Parts Counterperson

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Job Description - Parts Counterperson



Parts Specialist / Inventory Consultant – Metro Ford of Madison


Location: Madison, WI


Shift Your Career into High Gear! 🏎️


Are you the person who knows exactly where every tool in the garage is? Do you enjoy the puzzle of matching the right part to the right problem?


Metro Ford of Madison is looking for a Parts Counterperson to be the heartbeat of our service operation. You won't just be "pulling parts"—you’ll be the essential link between our technicians and our customers, ensuring every vehicle that leaves our shop is safe, reliable, and ready for the road.


Hours of Operation




  • Monday – Friday: 8:00 AM – 5:00 PM




  • Saturday: 8:00 AM – 3:00 PM (Rotation Required)




What a Typical Day Looks Like:




  • Be the Expert: Greet DIY customers and service pros with a smile, helping them find exactly what they need from our massive inventory.




  • The "Air Traffic Controller": Manage parts orders with precision, ensuring our service technicians have what they need to stay on schedule.




  • Master the Warehouse: Keep our inventory organized, clean, and flowing. You’ll coordinate with suppliers to make sure we’re always stocked up on the essentials.




  • Tech Navigator: Use our digital catalog systems to look up availability and pricing in seconds.




What You Bring to the Team:




  • The "Ford" Factor: Previous experience in a Ford parts room or automotive retail is a major plus, but basic automotive knowledge and a hunger to learn go a long way.




  • Communication Skills: You’re comfortable talking shop with mechanics and explaining parts to everyday drivers.




  • Detail-Oriented: You take pride in getting the order right the first time.




  • Tech Savvy: You can navigate inventory software and computer systems with ease.




Why Join the Metro Ford Family?




  • 💰 Competitive Pay: We value your expertise and pay accordingly.




  • 📈 Career Growth: We love to promote from within—your future starts here!




  • 🛠️ Employee Perks: Major discounts on parts and vehicle services for your own ride.




  • 🤝 Supportive Culture: Work in a high-energy, team-oriented shop where everyone has your back.




  • 🏦 Benefits: 401K, comprehensive training, and a fun work environment.




Ready to join a winning team?


If you’re organized, energetic, and ready to grow, we want to hear from you.


 


Metro Ford of Madison is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


 




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