Parts Counterperson Entry Level or Experienced

Parts Counter Associate

Career Growth | Team Environment | Stable Automotive Career

Krause Auto Group

Join a Team That Keeps the Dealership Running

Krause Auto Group is looking for a motivated, customer-focused, and detail-oriented Parts Counter Associate to join our growing team. If you enjoy working in a fast-paced environment, helping customers and technicians, and building a long-term career in the automotive industry, this is a great opportunity to grow with a successful organization.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

• Free health insurance option available


• 401(k) with company match


• HSA company contributions


• Dental & vision insurance available


• Paid vacation, PTO, and holidays


• Career advancement opportunities—we promote from within


• Employee discounts on vehicles, parts & service


• Family-owned and operated culture


• Long-term career stability


• Fast-paced and team-oriented environment

What You’ll Do

As a Parts Counter Associate, you’ll play a key role in supporting dealership operations by assisting customers, technicians, and service advisors with their parts needs while ensuring accuracy and exceptional service.

Customer & Parts Support

• Assist retail and internal customers with parts inquiries and orders


• Provide accurate parts pricing, availability, and order updates


• Communicate professionally with customers, service advisors, and technicians


• Answer incoming phone calls and respond to parts requests efficiently


• Provide exceptional customer service throughout the entire parts process

Inventory & Order Management

• Read and interpret parts catalogs to identify correct parts and components


• Pull and fill parts orders accurately from inventory


• Maintain organized inventory and assist with weekly bin checks


• Notify management of low inventory or out-of-stock items requiring immediate attention


• Locate and source parts from outside vendors when necessary


• Review body shop estimates to ensure parts and pricing accuracy

Administrative Responsibilities

• Ensure all internal parts requests are properly billed on repair orders


• Process retail payments and credit authorizations


• Maintain accurate documentation and inventory records


• Support additional parts department operations as needed

What You Bring

• Previous automotive parts experience preferred


• Strong communication and customer service skills


• Positive attitude and team-oriented mindset


• Ability to multitask and stay organized in a fast-paced environment


• Attention to detail and accuracy when handling parts and inventory


• Willingness to learn and grow within the automotive industry


• Strong time management and problem-solving abilities

Requirements:

• High school diploma or equivalent preferred


• Valid driver’s license with a clean driving record


• Ability to read and interpret safety and maintenance documents


• Basic math and calculation skills including discounts, percentages, and pricing

Why Krause Auto Group?

• Over 30 years of automotive success


• Family-owned and operated organization


• Promote-from-within culture with real advancement opportunities


• Leadership team committed to employee development and success


• Opportunity to grow within a respected multi-brand automotive group

Perfect For Candidates With Backgrounds In:

• Automotive parts departments


• Service advising support


• Inventory or warehouse operations


• Customer service and retail


• Collision center parts operations


• Automotive dealership environments

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.