Parts Counterperson (Olive Branch)

BENEFITS:

• Health and Dental Insurance


• Life Insurance


• Disability, Vision, Accident, Critical Illness available


• Paid Vacation


• Paid Training

RESPONSIBILITIES:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner


• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line


• Answers phone calls, providing price quotes and other information


• Pulls and fills orders from stock


• Locates out-of-stock parts from outside source and submits an emergency order, if necessary


• Notifies all necessary parties when special ordered parts have been received


• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number


• Follows up on back-ordered parts and replenishes assigned inventory daily


• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required


• Assists outside sales representatives with their order


• Makes sure all internal requests for parts are billed on service repair order

REQUIREMENTS:

• Excellent communication and customer service skills, and able to maintain a professional image and demeanor


• Ability to multi-task in a fast paced environment


• Previous Parts experience strongly preferred


• Must be willing to submit to a background check and drug screen prior to employment