Patient Access Clerk- Emergency - FT 7p-7a

ESSENTIAL FUNCTIONS:

• Obtains all necessary demographic information, insurance eligibility verification, assignments and signatures to admit/pre admit patients to the facility while meeting all State and Federal guidelines while maintaining a 98% national accuracy rate.
• Alerts Financial Counselor of private pay or doubtful credit/insurance patients.
• Distributes admission paperwork in a timely manner to appropriate departments/staff.
• Transports patients as needed.
• Serves patients newborn through geriatric.
• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
• Collects co pays, co-ins and deductible amounts per our insurance eligibility program and contracts.
• Takes patient payments on accounts and complete daily deposits. 

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• Basic clerical, computer and keyboarding skills.
• Demonstrated ability to communicate effectively.

PREFERRED KNOWLEDGE AND SKILLS REQUIRED:

• N/A

REQUIRED BEHAVIORAL SKILLS:

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence:
  • Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
  • Demonstrated ability to manage and provide coaching and leadership on complex projects.
  • Must be able to lead and/or facilitate process improvement.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• N/A.

PREFERRED EDUCATION AND EXPERIENCE:

• Medical Terminology.
• Previous clerical and computer experience

REQUIRED LICENSE/REGISTRATION/CERTIFICATION:

• N/A

PREFERRED LICENSE/REGISTRATION/CERTIFICATION:

• N/A

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.