Patient Access Coordinator

Richmond, KY

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office.  Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.  These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.  Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required. 

• Computer skills required. 

• Clerical experience in the medical office setting preferred. 

• Other education preferred. 

Benefits Include:

• Health, Vision, and Dental Insurance

• Retirement with Company Match

• Generous Paid Time Off (Including Maternity/Paternity Leave)

• Short/Long Term Disability and Life Insurance

• Tuition Reimbursement