Patient Access Representative

Job type: Per Diem

Shift: Rotate

Hours:

GENERAL DUTIES:

The Patient Service Representative II greets patients and visitors in person or on the telephone; obtains demographic, financial and medical information for registration and identification, coordinates and assists in the completion of all activities relating to patients' finances, to facilitate the collection and distribution of information and to expedite a smooth and timely billing and collection process while adhering to department policies and procedures.  Access to demographic information and limited patient health information related to job function.

The Patient Service Representative obtains, monitors and expedites the necessary authorizations and approvals for hospital outpatient services and/or elective surgeries per the designated insurance carriers.

Acts as a resource and liaison for employees within the department, as well as other inter-related hospital staff 

and all "guests" that need assistance or information.

Required:
            High School Diploma or GED
            One to three years recent experience in acute care hospital registration or business office environment.  
            Knowledge in Medicare, Medi-Cal and third party billing and collection procedures.  
            Type a minimum of 35 WPM 
            Experience or knowledge in admissions, registrations and insurance verification is essential.  

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