Patient Access Representative (Rehab Services)

The Rehab Registration Clerk is responsible for assisting in managing therapist schedules. S/he seeks appropriate insurance authorizations, registers and schedules patients, tracks necessary rehab department data, and accurately completes required correspondence to include: emails, faxing, memos, and phone communication.

ESSENTIAL FUNCTIONS

• Answers the phone greets patients, family members and staff in a professional manner, with accurate follow up.
• Schedules and registers patients.
• Assists with obtaining insurance authorizations in a timely manner.
• Verifies insurance.
• Faxes documents and copies medical records.
• Tracks patient visits and other Rehab Department data.
• Enters data into Meditech and other programs as required.
• Maintains files.
• Follows hospital policies and procedures regarding documentation, security and confidentiality.
• Attends department meetings.
• Performs other duties as assigned.

EDUCATION & TRAINING REQUIREMENTS

• Minimum High School Diploma or GED
• Ability to pass the Rehab Department Aquatic Competency test within 90 days of hire if aquatic/pool use is part of work requirements
• Clerical skills, including computer, typing, filing, and faxing.