Patient Access Services Representative **1500 Sign-On Bonus** - Full Time Evenings

Patient Access Services Representative

Valley Presbyterian Hospital

Deliver a Seamless Patient Access Experience

At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We’re seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance.

What You’ll Do

• Register patients accurately and professionally while ensuring a positive experience


• Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities


• Enter and validate demographic and financial data with a high level of accuracy


• Verify insurance coverage, identify payor sources, and obtain required authorizations


• Collect copays, deductibles, deposits, and payments for services


• Ensure compliance with EMTALA and patient rights requirements


• Complete financial packets and assist with payment arrangements


• Maintain documentation and account notes for follow-up


• Coordinate patient placement and communicate with clinical teams


• Handle patient inquiries and provide excellent customer service

What You Bring

• 2+ years of experience in healthcare, insurance, or related field


• Knowledge of patient registration, insurance verification, and medical terminology


• Strong communication and customer service skills


• Ability to work independently and in a fast-paced environment


• Strong attention to detail and data accuracy


• Computer proficiency

Requirements

• High school diploma or equivalent


• Ability to obtain LA City Fire Card and CPI/MOAB certification within 30 days

Preferred

• Experience in hospital admissions or physician office setting


• Coursework in medical terminology or patient accounting

Why VPH

• Mission-driven healthcare organization


• Frontline role impacting patient experience and revenue cycle


• Collaborative and team-oriented environment


• Opportunity for growth within patient access services

Apply today to support patient access and create a positive experience at VPH.