Patient Account Coordinator (PAC)

A SNF Patient Account Coordinator ensures that services provided to patients will be reimbursed and assists the Administrator in the majority of back-office duties.

Schedule: Full-Time, Weekdays, 9:00 AM - 5:30 PM

Responsibilities and Duties

• Knowledge in Microsoft Word and Excel
• Ability to read, research, and route correspondence to appropriate parties
• Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
• Complete intake of new patient admissions in EHR software
• Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
• Complete monthly charge entries and preparing month end documents required by certain deadlines
• Efficiently collect and analyze information
• Operate and manage multi-line phone system
• Weekly bank deposits
• Provide tours of the facility
• Greet and assist people in a warm and friendly manner
• Establishing and maintaining positive working relationships with co-workers
• Support AHC culture by promoting “Friendly, Positive, and Focused on Excellence"
• All other duties as assigned

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Experienced in all facets of running an office, i.e., accounts payable, accounts receivable, payroll, reporting, etc.
• Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
• Excellent communication, organization, and follow-up skills
• Ability to handle multiple assignments simultaneously
• Attention to detail and the ability to work independently

Job Qualifications:

• A minimum of 1-year medical office experience required
• Knowledge of skilled nursing facility operations preferred

Physical Requirements:

• Regularly required to walk, sit, stand, bend, reach, lift, and move about
• Ability to communicate effectively, both orally and in writing.
• To perform other duties as required