Patient Care Coordinator

Make a Difference in Mental Health Care

Are you passionate about helping individuals and families navigate complex systems of care? We are seeking a dedicated and organized Patient Care Coordinator to join our inpatient care team. In this vital role, you will serve as a central connection point between patients, families, treatment teams, and community resources, ensuring coordinated, compassionate care throughout the patient journey.

Key Responsibilities:

• Manage a caseload of inpatient and/or residential clients
• Collaborate with interdisciplinary teams to develop, implement, and update treatment and crisis plans
• Act as a liaison between patients, families, schools, healthcare facilities, and community agencies
• Help families access mental health, educational, and community-based services
• Monitor delivery of care, track progress, and support discharge and aftercare planning
• Ensure all documentation, billing, and regulatory requirements are met
• Identify and address cultural, social, and systemic needs or barriers to care
• Participate in treatment meetings, rounds, and care coordination activities
  

Ideal Characteristics:

• A clear communicator and skilled advocate for patients and families
• Organized and detail-oriented with strong follow-through
• A collaborative team player who thrives in a multidisciplinary environment
• Compassionate and resourceful, with a deep respect for client dignity and confidentiality
• Able to manage time efficiently and navigate complex service systems

Why Join Us?

• Be part of a mission-driven organization making a tangible impact
• Work with an experienced, supportive, and collaborative care team
• Help empower families and children in their mental health journey
• Opportunities for continued learning, growth, and professional development
• Competitive salary and comprehensive benefits package including paid Medical and vision, tuition reimbursement, student loan assistance, and a 6% employer paid 403B contribution. Starting at $23.65/ hour!

Required Qualifications:

• Bachelor’s degree in a human services field
• At least 1 year of full-time experience working with individuals with mental illness
  

Preferred Qualifications:

• 2+ years of experience in case management or healthcare/social services
• Experience in an inpatient or residential care setting
• Familiarity with Medicaid, IEPs, mental health systems, and community resource navigation