Patient Care Co-ordinator (Mexico- Merida, Yucatan -Onsite)

Healthcare Virtual Assistants Wanted

📍 Onsite – Mérida, Mexico

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.

This is a professional, long-term onsite role focused on patient care and operational excellence. New office, new computer equipment, friendly environment.

Immediate positions available for qualified candidates. Don't miss this opportunity for stable employment!

What you’ll do

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Who we’re looking for

• Experience in a clinic, doctor’s office, or hospital.
• Familiarity with medical terminology and medical billing is a plus.
• Proficient in English (B2 or higher) and Spanish.

OR

• High-end customer service professionals with excellent phone presence

What we offer

• Competitive salary based on experience.
• Paid training and holidays.
• Annual Performance Reviews and Salary increases available.
• Consistent full-time schedule aligned with U.S. business hours.
• Stable on-site role with long-term growth potential.
• Future possibility of remote work after a year (Must meet HIPAA standards)

Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.

• For more information, email [email protected]

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using healthcare management software.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and problem-solving skills.