Patient Coordinator at Children's Dental Center

About Our Pediatric Dental Team in Sioux Falls, SD 

Join Our Team as a Full-Time Patient Coordinator! 

Are you friendly, organized, and passionate about helping families feel at ease? Children’s Dental Center in Sioux Falls is looking for a warm, energetic Patient Coordinator to join our growing pediatric dental practice. Help us create a positive experience for kids and parents from the moment they walk in the door!

At Children’s Dental Center, we provide comprehensive dental care for children in a welcoming, kid-friendly environment. We believe in making every appointment stress-free, educational, and fun. As part of our team, you’ll be helping create bright smiles — and happy families.

Key Responsibilities

• Greet patients and families as they arrive; make them feel welcome.
• Answer incoming phone calls; schedule, reschedule, and confirm appointments.
• Assist families with new patient registration forms, insurance verification, and paperwork.
• Explain treatment plans, services, and financial options in a clear, compassionate way.
• Manage front desk tasks: check-ins/check-outs, payments, filing, record keeping, and follow-up communications.
• Coordinate with clinical staff to ensure smooth patient flow and minimize wait times.
• Handle patient inquiries, concerns, and follow up as needed.
• Maintain a tidy, professional, kid-friendly reception area.
   

Skills & Qualifications

• Previous experience in a front desk, receptionist, or patient coordinator role (ideally in healthcare or dental)
• Strong communication skills — able to speak clearly and compassionately to children and families
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and maintain calm under pressure
• Basic computer skills (scheduling software, electronic health records, Microsoft Office)
• Positive attitude, warm demeanor, and ability to be a team player

What We Offer You

• Competitive salary (to be determined based on experience)
• Paid Time Off (PTO) for rest, recharge, and life’s moments
• 401(k) retirement plan with employer match (or contribution)
• Health, dental, and vision benefits (if applicable)
• A fun, supportive, child-friendly workplace where each day is different — and meaningful

Why You’ll Love Working Here 

You’ll be part of a team that truly values kindness, positivity, and patient experience. Every day you’ll help families feel comfortable, welcomed, and cared for. You’ll play a key role in helping children see going to the dentist as fun — not scary. We believe our staff deserve great benefits, a healthy work/life balance, and a supportive environment. If you love interacting with people, are detail oriented, and want to make a difference in children’s health, we want YOU on our team.

Ready to bring smiles to our patients and joy to your workday? Apply today and become part of a caring team that makes every visit a great experience!