Patient Coordinator at Warren Orthodontics

Who we are: We are a top rated Orthodontic Office in Springville Utah.

Our Mission: We strive to be the best part of our patients’ day, creating beautiful smiles, and lasting relationships in a caring way with excellent service, state of the art orthodontic treatment and beautiful results.

Job Description and duties include but not limited to:

• Greet all patients upon their arrival and ensure their needs are exceeded.
• Monitor the arrival of patients.
• Schedule all appointments.
• Stabilize the production by scheduling the Ideal Day.
• Facilitate the production and scheduling portion of the morning meeting by identifying open time in the schedule for various appointment types.
• Update addresses, telephone numbers and insurance information as the patients arrive.
• Oversee the schedule during the day to ensure that it runs smoothly. Adjust the schedule as necessary.
• Complete a telephone slip for each new patient and forward documents to them.
• Monitor and track new patient phone calls and document referral sources and pertinent information.
• Oversee and train all appropriate staff members on the scheduling program/software.
• Perform other tasks as assigned by the office manager and doctor.
• Interpret phone calls, new patient visits, billing inquiries, etc. for Spanish speaking patients.

What we Offer: This is a full time position and an excellent career opportunity with a competitive salary. We offer health insurance, paid holidays, vacation days, fun outside activities, bonuses and much, much more. Our environment and culture will be unlike anything you have experienced and our hours are family friendly.

Qualifications we are looking for: Reception background. Dental or orthodontic experience a plus. Bilingual English/Spanish speaker REQUIRED. We are willing to train the right person even without experience!

Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined. 

Comprehensive Benefits Package: 

• Medical, Dental, Vision, and 401(k) 
• Paid holidays 
• Paid time off 

Join our team and be part of a practice dedicated to excellence in orthodontic care. If you're ready to take your career to the next level, apply today!