Patient Coordinator VN/CV/CB

INTRODUCTION TO BRYN MAWR DERMATOLOGY*:We are a dermatology practice that offers general dermatology, Mohs micrographic surgery, and a large repertoire of cosmetic products and procedures. We pride ourselves in providing superior customer service, cutting edge esthetic offerings and unparalleled medical care.

POSITION OVERVIEW: Patient Coordinator will be responsible for a variety of duties including patient registration, self-pay collection, payment posting as well as exhibiting poise, tact and compassion when dealing with patients.

SPECIFIC RESPONSIBILITIES:

• Greeting incoming scheduled patients and adhering to intake procedures


• Triage phone calls and document all patient interactions in the EMR


• Be the 1st step in billing by collecting complete and accurate demographics and insurance information


• Obtain and record revenues


• Protect patients’ rights according to HIPAA guidelines


• A plethora of ever-expanding administrative tasks


• Hours can vary from week to week but always range between 35 & 40 hrs/week


• Monday – Fridays are typically the days you will be scheduled, but an occasional Saturday may be required

APPLICANT CHARACTERISTICS WE ARE LOOKING FOR:

• Focused on customer service


• Enjoys a fast-paced environment


• Positive and professional attitude


• Well-organized with attention to detail


• Experience scheduling/navigating EMRs (Nextech) is a plus