Patient Financial Counselor

Are you looking for a career opportunity that gives back to your community?

Look no further than Community Health Systems, Inc. (CHS)!

Why choose CHS?

• Great Benefits (Medical/Dental/Vision/401K Plan/Life Insurance Offerings)

• Generous PTO Plan & Paid Holidays

• Excellent Work-Life Balance

• Fun Employee Events!

• A supportive, mission-driven environment

Patient Financial Counselor (Full-Time, Monday–Friday, 8 AM–5 PM)

Location: Beloit, WI

Reports to: Interim Lead Patient Financial Counselor

Summary:

The Patient Financial Counselor helps patients understand and manage healthcare costs by identifying payment options, assisting with financial programs, and ensuring access to care.

Key Responsibilities:

• Screen and assist patients for Medicaid and financial assistance eligibility

• Process sliding fee applications and prior authorizations

• Explain billing, charges, and payment policies to patients

• Set up payment plans and apply appropriate discounts

• Maintain accurate account documentation and daily activity logs

• Complete Good Faith Estimates and required financial documents

• Coordinate with registration and billing teams

• Provide excellent customer service for billing-related inquiries

• Ensure patient confidentiality and compliance with policies

• Assist with patient registration and other duties as needed

Qualifications:

Community Health Systems, Inc. is an equal opportunity employer