Patient Financial Navigator

Community Focused. Care Driven. 

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. 

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.  

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. 

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! 

We are searching for a talented Patient Accounts Financial Nav

Hours: 40hrs  

Shift: Day shift; 8:00am - 4:30pm

Location: St. Luke’s Hospital – New Bedford, MA

Travel: Driving on average 3 or more times per week required

A career at Southcoast Health offers you: 

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve 

• Competitive pay and comprehensive benefits package 

• Generous Earned Time Off Package** 

• Employee Wellbeing Program 

• 403B Retirement Plan with company match 

• Tuition assistance / Federal Loan Forgiveness programs 

• Professional growth opportunities and customized leadership training 

**Available to regular status employees who are scheduled to work a minimum of 24 hours. 

Southcoast Health is an Equal Opportunity Employer. 

• Equal to completion of four years of high school plus additional specialized courses or training.
• Strong background in medical customer service work is required.
•  Experience in billing and medical terminology preferred.
• Prior collection experience is preferred.
•  Must possess strong written and verbal communication skills and active listening skills.
• Required to have the ability to deal with the public in a professional manner.
• Ability to present and inform at Community Benefit functions.
•  Preferred over three years of related healthcare advocacy.
• Certified Application Counselor certification at hire or within 3 months of hire date

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. 

   

• Compensation: Pay rate will be determined based on level of experience.