Patient Financial Service Representative, Full Time, Days, 8am-4pm, Reconciliation, Morristown, NJ

Patient Financial Service Representative 

Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions. 

Principal Accountabilities:

• Answers inbound calls for all billing inquiries for all facilities.


• Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests.


• Completes weekly backlog.


• Performs other related duties as assigned.

Schedule:

• Full time, Days


• Monday- Friday


• 8:00am-4:00pm

Preferred:

• Bachelor's Degree in finance, healthcare management or relevant experience. 

Relevant Experience:

• 3-5 years of experience in Customer Service Call Center or relevant area.