Patient Health Associate

Job Description

About New Day Recovery:

New Day Recovery, located in Northeast Ohio, is an inpatient drug and alcohol treatment center dedicated to offering compassionate, supportive care for individuals facing addiction. Our mission is to provide a safe and therapeutic environment for patients as they take the first steps toward a brighter, healthier future.

Position Summary:

The Patient Healthcare Associate (PHA), plays a vital role in supporting patients through their recovery journey. PHAs assist with self-administration of medication and monitor patients experiencing symptoms of substance withdrawal. They ensure the well-being of patients through vital sign checks, crisis intervention, and maintaining accurate medical records.

This role requires a compassionate and composed individual capable of providing both physical and emotional support to patients as they work through challenging periods of recovery.

Schedule: 2 - 10 pm,  5 days/ week

Key Responsibilities:

• Medication Assistance: Guide patients in self-administering medication and monitor their responses to ensure proper adherence and timely intervention if needed.


• Vital Sign Monitoring: Accurately measure and document patient vital signs, including blood pressure, heart rate, temperature, and oxygen saturation, and take action as necessary if values fall outside of established parameters.


• Patient Interaction: Engage with patients in a non-judgmental, empathetic manner, offering emotional support and encouragement during their stay.


• Documentation: Record patient information accurately in electronic medical records, ensuring seamless communication of critical data within the care team.


• Crisis Management: Under the guidance of the detox nursing staff, assist in de-escalating potential crisis situations and ensure patient and staff safety.


• Light Housekeeping: Maintain a clean, organized environment that promotes patient safety and comfort.


• Collaboration: Work closely with the detox nursing team and other healthcare professionals to support patient needs and ensure high-quality care.


• Team Meetings: Participate in regular staff meetings and contribute to continuous improvement discussions.

Qualifications:

• Education: High School Diploma or equivalent required.


• Experience: Experience working in the medical field as an STNA or nurse’s aide preferred. 


• Certification: CPR/First Aid certification required
  

Skills:

• Knowledge of HIPAA regulations and confidentiality requirements in healthcare.


• Strong interpersonal skills, with the ability to communicate effectively and compassionately.


• Excellent organizational and multitasking abilities.


• Ability to stay calm and exercise sound judgment under pressure.

Physical Demands:

• Ability to lift up to 25 pounds and perform job responsibilities within a multi-level facility.