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Patient Intake Specialist I

Job Description - Patient Intake Specialist I

Join Our Team as a Patient Intake Specialist I


Are you passionate about helping others and creating positive experiences for patients? We’re looking for a compassionate, caring, and dedicated Patient Intake Specialist I to join our team and help us continue our tradition of excellence.


In this role, you’ll be one of the first points of contact for patients, making a meaningful impact by providing a warm welcome and ensuring a smooth registration experience. As a trusted ambassador of Deaconess, you’ll help cultivate a nurturing environment built on courtesy, respect, empathy, dignity, and optimism.


What You'll Do:



  • Greet patients and visitors with professionalism and compassion.

  • Register patients accurately and efficiently.

  • Collect payments in accordance with established procedures.

  • Direct and escort patients to appropriate locations as needed.

  • Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.

  • Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.


Education & Experience:



  • Completion of High School or GED is required.

  • Knowledge of the health care revenue cycle is preferred.

  • Understanding insurance is a plus.


If you enjoy working with people, thrive in a service-focused environment, and are committed to delivering exceptional patient experiences, we encourage you to apply and become part of our team.

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