Patient Registrar

This full-time position will rotate between our offices located in Hartford, South Windsor, Plainville, Farmington, Rocky Hill, Glastonbury and Enfield. Morning start times may be as early as 6:30 a.m. - flexibility is a must!

Our highly visible Patient Registrars are responsible for greeting and checking in patients, collecting co-pays and patient balances, obtaining insurance information and referrals, and updating patient demographics. The ideal candidate will have a high school diploma plus a minimum of two years’ experience in a medical office with a background in patient registration and an understanding of different insurance carriers and plans. Your attentiveness to detail, excellent customer service skills, and ability to multi-task and be flexible in a changing environment will contribute to your success in this position.

A great Patient Registrar will be:

• Energetic, enthusiastic, compassionate, and patient.
• Detail oriented and able to multi-task.
• A dependable team player and self-starter, with the ability to be flexible in a changing environment.
• Able to demonstrate and maintain a mature and professional approach when interacting with patients, physicians, co-workers, and outside sources.

Responsibilities of this position include, but may not be limited to:

• Registering patients, including gathering and updating demographic and insurance information.
• Pre-Registration: call patients regarding future appointments and attain their information.
• Collecting co-pays and patient account balances
• Rooming patients
• Obtaining referrals
• Assisting patients with health histories
• Assisting Medical Secretaries with phones, patient sessions, and other functions in support of patient care.

PM22

• High School diploma plus a minimum of two years' experience in a medical office with registration background
• Knowledge of medical insurances
• Exceptional verbal and written communication skills
• Strong customer service skills
• Excellent computer skills, including Epic EMR software, Microsoft Word, Outlook, and Excel
• Must have a current driver's license and auto insurance, as well as reliable transportation for travel to our various offices.