As a Patient Registration Supervisor, you will maintain & demonstrate knowledge in all functional areas of registration in the hospital including outpatient registration points, ED, general admissions, bed assignments and financial counseling. 

You will regularly monitor the patient tracking system, registration reports, and financial clearance activities ensuring that all patient registrations meet key performance standards. The supervisor is also responsible for monitoring prompt and accurate financial clearance activities. You will help to manage and dissolve patient/family/staff concerns and resolve questions regarding payment/billing/insurance.  

POSITION DETAILS: This Full-Time position will work Monday – Friday from 8:00AM – 5:00PM (or similar). This position will support the patients and team members of the Boise Hospital located at 1055 N Curtis Rd, Boise, ID 83706.

MINIMUM QUALIFICATIONS 

• High school diploma or equivalent. 

• Two (2) to three (3) years’ experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities. 

• Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM  within one (1) year of hire. 

ADDITIONAL QUALIFICAIONS (PREFERRED) 

• Associate degree 

• Patient accounting experience 

ESSENTIAL FUNCTIONS:  

• Manage day-to-day activities and provide leadership and guidance to team members. 

• Work closely with managers to implement departmental plans, priorities, and performance standards. 

• Contribute to performance reviews and may assist in hiring and selection processes. 

• Respond promptly to meet or exceed customer needs and service expectations. 

• Coordinate staff scheduling, approve time/payroll/expenses, and ensure efficient resource utilization. 

• Share goals, standards, and expectations clearly; foster trust and address conflicts proactively. 

• Encourage teamwork, flexibility, and professional conduct while maintaining compliance with laws and policies. 

• Commit to continuous self-development, support team development, and uphold ethical standards and regulatory requirements. 

About Saint Alphonsus:  

• Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.  

• Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.  

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.