Patient Scheduler

Rezolut Imaging is looking for a Full Time Patient Scheduler to join our team in Cohoes, New York!
Monday - Friday, shifts available include 8:30AM-5:00PM or 9:30AM-6:00PM | Position Pay Range: $18.00-$20.00 hourly

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.  

Job Summary

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. 

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. 


• Will work under general guidance with some expectation of autonomy.


• Has excellent verbal and written communication skills and strong attention to detail.


• Has the ability to prioritize tasks and to delegate them when appropriate.


• Acts with integrity, professionalism, and confidentiality.

Essential Functions of a Patient Scheduler

• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.  


• Provides the first available appointment by matching patient preferences with specific scheduling guidelines. 


• Collects and coordinates accurate basic registration, demographic, and insurance information.


• Processes multi-channel messages related to patient and physician requests.


• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.


• Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Education and Experience

• High School degree or equivalent


• Minimum of 1 year of prior medical scheduling experience preferred.


• High proficiency of PC systems, tools, and applications. 

What We Offer

• PTO for full-time employees


• 6 Observed Holidays


• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees


• 401(k) Retirement plan  


• Employee Assistance Program