Patient Scheduler, BMPG Gastroenterology, Blount, Full-Time, Day

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values:  Inspire health.  Serve with compassion.  Be the difference.

• Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.

• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes.  Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s).  Coordinates appointments and/or classes with the appropriate clinical and clerical staff. 

• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.  

• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent preferred

• Experience - Two (2) years of related work experience preferred

In Lieu Of

• N/A

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Knowledge of scheduling procedures

• Knowledge of services offered to provide accurate scheduling of clients.  

• Communication skills

• Customer-oriented service skills

• Proficient in use of telephone equipment, voicemail, and computers

• Knowledge of medical terminology preferred