Patient Scheduling Assistant | CentraCare Connect

Find your purpose as a Patient Scheduling Assistant with CentraCare!  The Patient Scheduling Assistant (PSA) will work at our South Point location off of Clearwater Road in St. Cloud within a fast-paced team structured call center environment for training, then will move to a work from home structure. The PSA will be answering phone calls from patients calling their primary and specialty care clinics and will be responsible for completing patient registration and scheduling over the phone. This position will have no face-to-face contact with patients. The PSA will also be responsible for providing superior customer service by effectively communicating with a diverse age and ethnic population in an audible, friendly, and professional voice. 

Schedule

• Full-time | 80 hours per 2 weeks | Work from home after in-person training

• Mon - Fri 9:00am-5:30pm | Occasional holidays & Weekend

Pay and Benefits

• Minimum hourly rate of $19.53 per hour; exact rate of pay determined by years of related experience
  • Pay range: $21.53-$29.28 per hour

• Full time benefits: medical, dental, PTO, retirement, employee discounts and more!

• Tuition reimbursement and college grant programs available. 

Qualifications 

• High school graduate or equivalent required.

• Two years’ previous call center or health care experience required.

• Associates degree in a related field preferred.

• Strong knowledge of computer programs including Microsoft Office Products is required.

** Approximately 4 weeks in-office before work from home.

CentraCare has made a commitment to diversity in its workforce and all individuals, including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.