Patient Service Representative

Patient Services Representative (Full-Time, Cary location) & and part-time weekend positions available!

Are you someone who enjoys variety, meeting new people, and working in a fast-paced healthcare environment? Wake Radiology UNC REX Healthcare is seeking a Full-Time Patient Services Representative to provide front desk and administrative support at our imaging center located in Cary. This position will be Monday-Friday 8:30-5p. (We also have weekend p-t hours available). 

What You'll Do

• Welcome patients and provide exceptional customer service in person and over the phone.


• Register patients, verify demographics, and assist with the check-in process.


• Answer questions and guide patients through their visit.


• Verify insurance eligibility 


• Coordinate referrals and maintain accurate patient records.


• Enter patient information accurately into our electronic systems.


• Prepare daily schedules and make appointment reminder calls.


• Ensure all authorizations and required documentation are completed before scheduled appointments.


• Process incoming and outgoing mail and perform other administrative duties as assigned.

What We're Looking For

• High school diploma or equivalent required.


• Minimum of two years of medical office experience preferred (radiology experience is a plus).


• Outstanding customer service and communication skills.


• Strong computer and data entry skills.


• Ability to multi-task.

At Wake Radiology UNC REX Healthcare, our employees are the foundation of the exceptional care we provide. We foster a collaborative, supportive culture where you'll have the opportunity to grow your skills while making a difference in patients' lives every day.

We offer a comprehensive benefits package for full-time positions, including:

• Medical, dental, and vision insurance


• 401(k) with profit-sharing


• Generous paid time off


• Paid holidays


• Life and disability insurance


• Employee assistance program


• Opportunities for professional growth and advancement

If you're looking for a rewarding career with a respected healthcare organization where every day brings something ne