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Patient Service Representative - TPR Float Pool

Job Description - Patient Service Representative - TPR Float Pool

Description

$3000 Sign On Bonus 


A non-exempt medical office position responsible for front office processes in the physician practice 



Responsibilities
  • Greeting patients entering the physician practice
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges
  • Charge entry and patient balance processing
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
  • Explain and enroll patients in the patient portal


Qualifications

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting



Sign on bonus is for new hires!

#LI-MS3



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