Patient Services Representative

Essential Job Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.

• Greets patients entering the practice. 

• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments. 

• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system. 

• Checks out patients and assists them with referral processing and scheduling. 

• Collects co-pays and posts charges. 

• Processes charge entry and patient balances. 

• Distributes information to patients regarding office policies, procedures, and practice information. 

• Explains the patient portal and assists with patient enrollment.

• Performs additional responsibilities as needed

Education 

Required: High school diploma/GED. 

Preferred: Completion of medical office assistant program  

Experience 

Required: Must have 1 year of working in a medical office setting 

Sign on Bonus is for New Hires Only!

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. 

#LI-MS3