Patient Services Representative (PSR) - Integrated

The Patient Service Representative (PSR) works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the “Face of the Health Center” in customer service, making appointments, checking patients in and out, collecting co-payments, sliding fees, and outstanding balances, assisting patients with insurance and payment responsibilities answering phones, and directing inquiries as assigned.

BENEFITS:

Group health/dental/vision, agency funded voluntary life insurance, 403b Retirement Plan available upon hire, and generous vacation and sick time (start accrual immediately upon hire!)

Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement. Has excellent interpersonal and verbal communication skill. Shall be knowledgeable in medical and dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy and a quick learner.  Adaptable to change and is resourceful and proactive when identifying and resolving problems.   

*NCFHC is an equal opportunity employer