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Patient Services Specialist

Job Description - Patient Services Specialist


Job Summary: 

 

The Patient Services Specialist is responsible for providing excellent customer service to patients while managing front desk operations. This role ensures a smooth patient experience by greeting patients, managing appointments, processing patient information, handling insurance verification, collecting payments, and assisting with day-to-day administrative duties.

 

Education/Experience:


  • High school diploma or GED equivalent required. 

  • 1-2 years of experience in a healthcare or front desk setting preferred.

  • Experience with EHR systems, patient registration, and insurance verification preferred.


Knowledge, Skills, and Other Abilities: 


  • Excellent customer service skills with the ability to manage patient needs and concerns effectively. 

  • Ability to stay organized and manage multiple tasks while maintaining accuracy and attention to detail. 

  • Strong teamwork skills with the ability to collaborate with other clinic staff and departments. 

  • Knowledge of HIPAA and medical office procedures to ensure compliance with privacy regulations. 




Location: Glendale

Schedule: M-F 9:45 a.m. – 6:45 p.m. and one Saturday a month (rotation)





 


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About the Company

Redirect Health Centers

Put People First & People Get Healthy™

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