Patient Support Assistant

Are you looking for a position where you can make a difference? Fort HealthCare is seeking Patient Support Assistants to assist on our patient care units. These non-licensed team members will assist with:

Acting as one-on-one companions for patients needing continuous observation

Fort HealthCare is proud to be named a 16-time award winner of the Top Workplace award for Southeastern Wisconsin, a 6-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values. In addition, Fort HealthCare has been recognized nationally as a Top Workplace for Nursing 2026.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.

Our Mission Statement - Improve the Health and Well-being of Our Community.

Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.

Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Patient Support Assistant provides supportive services to assist patient care units.

Responsibilities of this position include:

• Provide constant supervision, maintains visual contact, and ensures safety of the patient who is at high risk for harm. This includes an awareness of patient activity at all times, including when patient is in the room, hallway, bathroom, or off the unit, and when family/visitors are present.


• Provides companionship and ensures a safe environment to the patient who is at high risk for falls, exhibits signs of confusion, and/or is cognitively delayed


• Assists with feeding and meals, as directed by clinical staff


• Notifies clinical staff of unsafe or concerning behaviors or language


• Assist clinical staff with other responsibilities as assigned by nursing staff/leadership

Requirements for this position include:

• High School Diploma or GED required


• Healthcare experience preferred


• Experience working with patients living with dementia required


• Able to read, speak, write and understand English. Demonstrates safety awareness, good judgment and the ability to learn. Able to retain training concepts with supervision. Adaptable to change and effective use/management of time. Able to relate well with others.


• Basic Life Support (BLS) Certification required