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Patient Svcs Rep/Unit Clerk - MedSurg, Days

Job Description - Patient Svcs Rep/Unit Clerk - MedSurg, Days






Overview






This position schedule is 3 twelve-hour shifts per week, 7 am - 7 pm. 









Responsibilities






Under the direction of the RN, Charge Nurse, or Clinical Manager, the Patient Services Concierge performs administrative and customer service responsibilities that support efficient unit operations and promote a welcoming, professional experience for patients, families, visitors, and staff. Many of the duties and responsibilities involve clerical and office duties, similar to a unit clerk.









Qualifications






Education

  • H.S. Diploma or General Education Degree (GED) Required

Work Experience

  • Previous customer service experience Required
  • At least one year of customer service experience in healthcare required
  • Previous hospital experience Preferred








Business Unit : Company Name






Piedmont Augusta Hospital




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