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Job Purpose:
Posting of insurance and patient payments, both paper and electronic. Balancing to clients preferred method of accounting.
Responsibilities:
• Process ERA’s, Lockbox and mailed payments
• Process ERA’s, Lockbox and mailed correspondence
• Reconciliation of Payment batches per client preference
• Provide feedback to team lead regarding any positive & negative occurrences on accounts
• Maintain strict confidentiality within medical practice and HIPAA compliance.
• Maintain productivity standards and goals set by the department and/or manager.
• Maintain standard quality measures and goals.
• Attend Meetings as required and/or participate in various committees as required
• Other duties as assigned by, Team Lead, Manager, Director, VP RCM.
Required Skills:
• High school diploma/GED
• Preferably two years’ prior experience in physician professional billing (Managed Care, Commercial and or CMS Part B claims adjudication, including but not limited to:
- Explanation of Benefit forms (EOB)
- Credit balances (discounts and refunds)
- Insurance carrier billing requirements
- Collections
- Familiarity of payer provider enrollment
- CPT & ICD10 Coding
Core Competencies:
Accountability and Self-Management
• Must be detail-oriented and organized
• A self – starter capable of tracking to deadlines and meeting goals with little supervision required
• A high level of analytical and problem solving skills is expected
Team Player
• Ability to work autonomously and as a team player
Communication
• Excellent communication, customer service, and organizational skills
• Strong verbal and written communications
Innovation and Problem Solving
• Attention to detail and moderate analytical and problem solving skills is expected
Computer Skills
• Must possess general office skills and computer knowledge
• Strong working knowledge of the Aprima PM practice management system and/or GE Centricity Business system and coordinating modules, is preferred
• MS Excel Spreadsheet software, MS Word Processing software
Physical Demands:
• May require sitting for long periods of time; also, stooping, bending, and reaching for files and supplies.
• Requires manual dexterity sufficient to operate a computer keyboard, answer a telephone, and run a copier and other office equipment as necessary.
• Employee must participate to help maintain the desirable work environment created by the management and company officials.
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