Payment Processing

Essential Responsibilities:

All job responsibilities listed below are essential to the satisfactory of this position by any/all incumbents, with reasonable accommodation, if necessary.

• Provide excellent customer service while meeting company goals.


• Manage a daily call queue


• Takes payments and sets up future payments for new loans.


• Assists management with reviewing and requesting due date/ deferments as needed.


• Some skip tracing on accounts


• Identifies and recommends accounts for repossession


• Performs other essential functions as assigned.


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Minimum Qualifications:

• Strong negotiation skills with proven ability to effectively handle difficult customers


• Ability to work in a fast pace environment


• Able to adapt to change


• Basic computer skills with the ability to type 30 wpm