PBX Operator

Job Opportunity: PBX Operator at Southern Farm Bureau Life Insurance 

Company Overview: Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a PBX Operator, you’ll be an essential part of our  team, contributing to the success of our organization.

Location: Jackson, MS

Role and Responsibilities: The PBX Operator answers and directs incoming calls to the appropriate person or department. Your responsibilities will include: 

• Answers all incoming calls through the switchboard.


• Notifies employees of emergencies.


• Notifies security and/or maintenance in case of emergencies.

Qualifications: 

• High school diploma or GED


• Basic PC skills


• Great oral and interpersonal communication skills


• The ability to function effectively in the workplace as exhibited through ones integrity, courage to act and communication skills


• The ability work with others effectively as exhibited through ones respect for people and commitment to teamwork


• The ability to meet organizational goals and customer expectations as exhibited through ones accountability for results, commitment to service and initiative


• The ability to perform the essential functions of the job as exhibited through ones growth in job knowledge and professional development

Employee Benefits: We value our employees’ well-being and offer a comprehensive benefits package: 

1. Health Insurance:




• Comprehensive coverage for employees and their families.


• Access to an onsite clinic, preventive care, and prescription drugs.


• Mental health coverage and an Employee Assistance Program.




2. Active Lifestyle Rewards Program:




• Incentives for maintaining an active lifestyle.


• Rewards for participating in fitness challenges and wellness activities.




3. Weight Management Programs:




• Customized weight management plans.


• Support for achieving and maintaining a healthy weight.




4. Employee Engagement:




• Opportunities to connect with colleagues.


• Fun teambuilding activities.




5. Annual events for employees and their families




• Company Picnic, Thanksgiving lunch, Christmas Reception.


• Family Fun Night




6. Onsite Cafe:




• Convenient access to nutritious meals.


• Promoting healthy eating habits.




7. Learning & Development:




• Continuous learning opportunities.


• Tuition reimbursement for further education.




8. Mentorship Programs:




• Pairing employees with mentors.


• Professional growth and guidance.




9. Promotional Opportunities:




• Advancement within the company.


• Career growth prospects.




10. Life Insurance and Company-Funded Pension:




• Financial security for employees and beneficiaries.


• Retirement planning.




11. Volunteer Days:




• Paid time off for volunteering.


• Contributing to the community.