Pega LBA - US

Experience: 8+ Years

Location: US

Notice Period: Immediate - 30days

Requirements

• We are seeking a highly experienced Senior Business Analyst with deep expertise with 10+ years of experience in Pega Smart Dispute and a strong background in the banking and financial services sector.
  
• Facilitate workshops and discussions to gather and clarify requirements.
  
• Engage and manage stakeholders across various teams, ensuring alignment on project deliverables.
  
• Propose streamlined workflows and automation or redundancies.
  
• Ensuring the requirements align with business goals
  
• Ensure systems and processes comply with local and international regulations
  
• Identify potential risks and developing mitigation strategies
  
• Keeping abreast of regulatory changes and updating the processes accordingly.
  
• Better understand the customer needs and preferences to deliver the right products and services for enhancing customer satisfaction.
  
• Automation mindset for process optimizations, operational efficiency improvements.
  
• A motivated BA with a proven history of delivering the customer centric solutions across various domains in the Banking industry.
  
• Experience in any BPM tool, Pega skill is a bonus for this role.
  
• Experience in software development methodologies such as agile/Scrum.