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People & Culture Generalist

Job Description - People & Culture Generalist

Opening for a Highly Skilled People & Culture Generalist

Are you looking for a dynamic and supportive work environment where your attention to detail and passion for employee service can shine? Do you thrive in roles that allow you to be the go-to person for HR support and administrative excellence? If so, this deliciously fun and loving opportunity is perfect for you!

Join PalAmerican Security Group as a motivated People & Culture Generalist and become the operational backbone of our HR function. This role offers you the chance to develop your skills in HR transaction processing, employee support, and benefits administration while working on exciting projects across a large, geographically dispersed workforce. Enjoy excellent health, dental, vision, life, and disability insurance benefits as part of our caring team.

Key Responsibilities - HR Transaction Processing & Records Management

  • Process personnel transactions such as terminations, status changes, transfers, and pay adjustments with accuracy and urgency.
  • Execute mass employee file updates during system migrations, acquisitions, and restructuring to maintain data integrity.
  • Maintain and organize disciplinary documentation, ensuring audit-ready and accessible records.
  • Keep employee records in HRIS current, complete, and compliant with policies and legal requirements.

Leave Administration & Benefits Support

  • Track employee leave of absence status and coordinate with third-party partners for smooth communication.
  • Serve as the first point of contact for employee benefits questions, guiding enrollment and claims resolution.
  • Support annual open enrollment, benefits communication, and new hire benefits orientation.

Employee Support & Issue Triage

  • Respond professionally and promptly to routine employee inquiries on policies and programs.
  • Resolve minor workplace concerns independently and escalate complex issues appropriately.
  • Provide empathetic and consistent support reflecting PalAmerican’s commitment to its workforce.

Administrative Support & Special Projects

  • Generate reports, prepare data extracts, and assist with audit preparation.
  • Support HR initiatives including policy rollouts, compliance audits, system implementations, and documentation.
  • Perform additional administrative tasks with flexibility to meet evolving HR needs.

Qualifications & Skills

  • Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
  • 2+ years of HR administrative experience with strong organizational skills and attention to detail.
  • Proficiency in HRIS platforms and Microsoft Office Suite, especially Excel.
  • Professional communication skills with a service-oriented approach.
  • Preferred: Experience in high-volume, multi-site environments; familiarity with leave administration and benefits; SHRM-CP, PHR, or aPHR certification or pursuit.

Ready to join a loving and enthusiastic team that values your expertise and dedication? Apply now to become a vital part of PalAmerican Security Group’s People & Culture function and make a meaningful impact every day!

EEO

Statement: PalAmerican Security Group is committed to creating a diverse

environment and is proud to be an equal opportunity employer. All qualified

applicants will receive consideration for employment without regard to race,

color, religion, gender, gender identity or expression, sexual orientation,

national origin, genetics, disability, age, or veteran status.

Work schedule

  • Monday to Friday

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
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