People Operations Coordinator - HYBRID (Sioux Falls, SD)

At Sunrise Banks we are committed to a culture of trust and transparency that welcomes all.

POSITION SUMMARY

The People Operations Coordinator is a key member of the Human Resources team, with primary responsibility for benefits administration and coordination. This role ensures employees receive accurate, timely, and compliant benefits support while also providing cross-functional assistance to the Payroll/HRIS Specialist, Talent Acquisition Specialist, and Employee Engagement Specialist. The People Operations Coordinator plays an essential role in delivering positive and well-supported employee experience throughout the employee lifecycle. HYBRID (SIOUX FALLS, SD)

ESSENTIAL FUNCTIONS

HR Operations & Coordination

• Serve as primary point of contact for HR Team inquiries, routing inquiries to appropriate team members.


• Create and maintain employee change forms and supporting documents (including checklists, change notices, offer letters, etc.)


• Assist in maintaining accurate employee records and personnel files within the HRIS.


• Coordinate onboarding activities including leading New Employee Experience program, new hire documentation, HRIS support, and benefit enrollment.


• Support offboarding from notice to final separation, confirming important dates, communicating with payroll, and updating records.


• Assist with HR metrics, compliance reporting, and audits.

• Research and complete employee verification requests in a timely manner.


• Provide general HR administrative support and employee-facing assistance as needed.

 Benefit Administration

• Administer day-to-day employee benefit programs, including but not limited to: medical, dental, vision, life insurance, disability, retirement, FMLA, paid leave, and work comp.


• Serve as the first point of contact for employee benefit and leave inquiries and issue resolution.


• Support new hire enrollments, qualifying life event changes, and annual open enrollment activities.


• Maintain accurate benefits data within HRIS and vendor systems.


• Coordinate with Payroll to ensure benefit deductions and related transactions are processed accurately.


• Partner with benefit brokers, carriers, and vendors to resolve issues and support effective program administration.


• Collaborate on benefit communications, educational materials, and employee resources.


• Support compliance with applicable benefits regulations, including ACA, COBRA, ERISA, and state paid leave programs.


• Assist with benefits audits, reporting requirements, renewal processes, and vendor management activities.

Payroll Support (Back-up)

• Provide backup support for payroll processing and related administrative activities.


• Respond to employee payroll-related inquiries when serving as backup


• Assist with payroll-related audits and data validation as needed.

Talent Acquisition Support

• Provide back-up support for recruiting activities as needed, including but not limited to: resume review, candidate screening, etc.


• Assist with job postings, applicant tracking system administration, and interview coordination.


• Support candidate communications, scheduling, and recruiting logistics.


• Coordinate onboarding preparation, communication, background checks & new hire documentation.


• Assist with community outreach and job fairs

Employee Engagement Support (Back-up)

• Supports Employee Engagement Specialist with company-wide events, activities, and programs.  Act as co-lead for Engagement Crew at location.


• Assist with employee recognition programs and internal communications including SharePoint.


• Facilitates New Employee Experience for Sioux Falls new employees and as back up to Employee Engagement Specialist.


• Help promote positive employee experience through engagement and culture-building initiatives.


• Demonstrates the ability to work effectively with AI tools and maintains an open, curious approach to emerging technologies.

KEY COLLABORATORS
Departments, Positions, as appropriate.

SUPERVISORY RESPONSIBILITIES

None

COMPETENCIES

• Alignment w/Sunrise Core Values


• Adaptability


• Communication


• Compliance


• Dependability & Flexibility


• Initiative


• Integrity


• Judgement


• Organizational Skills


• Productivity


• Professionalism


• Quality Service


• Teamwork


• Technical /PC Skills


• Work Quality

EDUCATION & EXPERIENCE

• High school degree or GED Required


• Degree in HR Business Administration, or related field preferred.


• 2+ years of experience in HR coordination or business administration preferred.


• Strong attention to detail and excellent written and verbal communication skills, and ability to handle confidential information required.


• Strong customer service and employee support orientation required.


• Proficiency with UKG HRIS, payroll, and benefits administration preferred.


• Experience in multi-state or multi-plan benefits environment preferred.


• Excellent organization skills, and the ability to prioritize multiple tasks required.


• Superior skill set in the use of the following software applications preferred:  Microsoft Teams, Excel, Word, PowerPoint, Access, and Outlook

COMPENSATION & BENEFITS

Annual salary DOQ: $46,432 - $66,331 - $82,120
Benefits: Medical, dental, vision, life, AD&D, STD/LTD, FSA, PTO, PVTO, PPL, 401k and more. Visit www.sunrisebanks.com for more details.