Job Description - People Operations Specialist

People Operations Specialist



We're looking for a People Operations Specialist to manage day-to-day HR support across multiple business units. You'll own benefits administration, payroll accuracy, HRIS data management, employee onboarding and offboarding, and compliance activities. This is an in-office role that reports to leadership and works closely with employees and managers across the organization.



Key Responsibilities



Benefits & Retirement Administration



  • Administer employee benefit programs including medical, dental, vision, life insurance, voluntary benefits, and retirement plans.

  • Manage employee enrollments, terminations, qualifying life events, and coverage changes in benefits and payroll systems.

  • Administer 401(k) plans and employee stock programs, including enrollments, contributions, and reporting.

  • Administer COBRA and workers' compensation programs.



Leave & Payroll Administration



  • Administer leave programs including FMLA, disability, and company leave policies.

  • Ensure payroll accuracy by validating start dates, stop dates, pay rate changes, and documentation of raises and promotion changes.

  • Process payroll election changes and ensure all changes are accurately reflected in payroll systems.

  • Collect, track, and input hours and leave information to meet payroll deadlines.



HRIS & Data Management



  • Maintain and audit employee data in the HRIS, including job changes, leave status, workers' compensation coding, and compliance records.

  • Ensure all employment documentation is completed accurately and maintained in accordance with company policies.

  • Support audits related to personnel files, I-9 documentation, payroll, and benefits.



Recruitment & Onboarding



  • Coordinate recruiting efforts including job postings, candidate screening, interview scheduling, and offer preparation.

  • Facilitate onboarding and orientation for new employees.

  • Coordinate offboarding activities, exit interviews, and separation documentation.



Policies & Compliance



  • Assist with employee handbook updates, HR policies, and internal procedures.

  • Maintain accurate employee records and HR documentation.



Qualifications





  • 3+ years of HR experience, with emphasis on HR operations and benefits administration

  • Proficiency with HRIS platforms and strong attention to data accuracy

  • Strong analytical skills with exceptional attention to detail and accuracy

  • Demonstrated ability to maintain confidentiality and handle sensitive employee information

  • Detail-oriented, proactive, and accountable work style

  • Collaborative, team-focused approach with a customer-service orientation



Preferred



  • Experience with benefits platforms and payroll systems

  • Knowledge of ERISA, ACA compliance, and state employment law

  • Familiarity with 401(k) administration and retirement plan compliance

  • HR certification (PHR, SHRM-CP, or equivalent)



Essential Functions


This is an in-office position. Essential functions include working in an office environment during business hours, using computers and HRIS systems for extended periods, and maintaining direct availability for in-person communication with employees and managers across multiple business locations.

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