Peoples Bank Training Specialist/Senior Training Specialist

Training Specialist/Senior Training Specialist

Laurel Building, Barkley Campus 

Hybrid, 3 days per week in office

Monday – Friday 8:00 am to 5:00 pm | 40 hours per week

A Day in Your Life at Peoples Bank:

We are hiring either a Training Specialist or Senior Training Specialist, depending on experience and qualifications. Both roles are responsible for delivering engaging, learner-centered training across the full core banking curriculum, demonstrating effective facilitation skills and adaptability in both classroom and virtual environments. This position is responsible for preparing and delivering established training programs that support employee performance and business objectives.

The Training Specialist/Senior Training Specialist contributes to the maintenance and improvement of training materials, assisting with content updates and instructional design efforts to ensure accuracy, clarity, and alignment with policies and procedures. As a member of the training team, this position supports consistent, high-quality learning experiences by providing insight into learner performance, assisting with training initiatives, and serving as backup support across programs as needed. This role focuses on strong execution, continuous skill development, and building foundational expertise in facilitation and training delivery.

In addition, the Senior Training Specialist partners with training leadership to support program development, contributes to instructional design, and drives continuous improvement in training effectiveness. As a senior team member, this position provides insights into learner performance, supports key initiatives, and helps ensure high-quality, consistent training experiences across the organization.

Your Primary Responsibilities Would Include:

• Facilitating instructor-led training across the core banking curriculum in both classroom and virtual environments, delivering consistent, high-quality learning experiences.
• Preparing and delivering training sessions using established curriculum, ensuring alignment with organizational policies, procedures, and standards.
• Demonstrating effective facilitation skills, creating a positive and engaging learning environment that supports participant understanding and application.
• Supporting learner development by providing feedback during and after training sessions; escalating performance concerns as appropriate.
• Collaborating with Training team and leadership to maintain and update training materials for accuracy and clarity.
• Assisting in the development and revision of training content, job aids, and support materials.
• Partnering with internal departments and subject matter experts to deliver training that meets business needs.
• Delivering webinars and virtual learning sessions using established content and tools.
• Supporting training efforts for new systems, processes, or initiatives by participating in delivery and preparation activities.
• Gathering and sharing participant feedback to support continuous improvement of training programs.
• Maintaining knowledge of bank products, services, systems, and procedures to ensure effective training delivery.
• Providing on-site training support as needed, including occasional travel and overnight stays.
• Participating in team meetings, ongoing development activities, and training initiatives to build facilitation and instructional skills.

Additional Responsibilities for a Senior Training Specialist Would Include:

• Supporting the implementation of new systems, processes, and initiatives by contributing to training strategy, curriculum design, and delivery.
• Participating in and contributing to cross-functional projects, providing training expertise, facilitation support, and change enablement.
• Collaborating with the Assistant Manager and training leadership to support departmental initiatives, projects, and process improvements.
• Researching and recommending innovative training methods, tools, and technologies to enhance learner engagement and effectiveness.
• Staying current on industry trends, banking practices, and learning methodologies to continuously enhance training delivery and content quality.

What You Bring to the Team:

Minimum Qualifications (Training Specialist)

• You have a high School diploma, G.E.D or equivalent.
• You have a minimum of 3 years of banking or financial services experience.
• You have experience facilitating group discussions, training sessions, or presentations, with the ability to engage an audience. 
• You have the ability to translate complex or detailed information into clear, practical, and learner-friendly content.
• You have strong organizational skills with high attention to detail and the ability to manage multiple priorities. 
• You have a working knowledge of banking products, services, systems, policies, and procedures, or the ability to quickly acquire and apply this knowledge. 
• You are proficient with standard business and training technology (e.g., Microsoft Office, Power Point, virtual meeting platforms such as Teams or Zoom).
• You are able to adapt to changing priorities and navigate a fast-paced, evolving environment. 
• You have strong critical thinking skills, with the ability to research, interpret, and prioritize information using sound judgment. 
• You have excellent interpersonal and communication skills, including professional presence and effective collaboration with diverse audiences.
• You demonstrate professional conduct and the ability to maintain the confidentiality of employee and bank information.
• You can travel to other Peoples Bank locations and off-site for meetings and/or training as required.
• You have the ability to model the Peoples Bank Mission, Vision, and Values.

Additional Qualifications for Senior Training Specialist:

• You have a minimum 3–5 years of experience delivering instructor-led training, facilitation, or adult learning programs.
• You have demonstrated advanced facilitation skills with strong classroom presence and audience engagement.
• You have proven ability to facilitate both in-person and virtual training sessions with strong presentation presence and learner engagement techniques.
• You have experience supporting projects, initiatives, or system implementations in a training or change support capacity preferred.
• You are proficient with training tools and technology (e.g., virtual platforms, LMS, presentation tools).

This position description is not intended to cover or contain a comprehensive list of all functions, duties or responsibilities that are required in this position. Functions, duties, or responsibilities are subject to change at any time with or without notice. 

*For a comprehensive job description please contact HR department at [email protected]

The Bank’s Commitment to You:

We ensure that YOU are provided with dedicated, tailored support from our existing team. We admire your passion for growth and self-fulfillment, so we offer engaging professional development and career advancement opportunities. In addition, you will be working with a widely supportive HR team with a wealth of knowledge across a variety of areas.

For over 100 years, Peoples Bank’s philosophy of “People First” has created an unwavering commitment to our employees, customer, and local communities. Our purpose is to serve our communities with honesty, integrity, respect, and commitment – and our promise, “A Higher Level of Service” always starts and ends with people. We strive to be the “Best Community Bank in the Pacific Northwest” and that endeavor includes being the “Best Employer in the Pacific Northwest”. 

Our Employees Enjoy Generous Benefits:

• We are proud to offer hybrid work from home options for most non-customer facing positions.
• We share our success with you through Profit Sharing, Incentives, and other Bonus Structures, based on your position.
• We support healthy work/life balance by offering 20 days of paid vacation, 2 paid wellness days, 2 days of paid community service time, as well as paid sick leave that is accrued based on hours worked. Our employees will also enjoy 11 paid holidays throughout the calendar year.
• Wellness needs vary by individual, so we provide a full suite of Health benefits to employees and their families that include Medical, Dental and Vision Insurance, Mental Health Resources, and a $200 annual reimbursement for wellness related expenses.
• We invest in your financial security by providing an 8% 401(k) employer match and safety net of life and disability plans.

We Offer Competitive Compensation:

Salary Range in Bellingham, WA

Minimum to Maximum

Training Specialist 

$24.37 - $36.56 per hour

Senior Training Specialist

$28.03 - $42.04 per hour

EEO Statement(s):

At Peoples Bank, we know we are better together. We are dedicated to crafting a workplace that reflects the different backgrounds and perspectives of our communities, customers, and employees. If you’re excited about the job, we encourage you to apply, all experiences are welcome. Peoples Bank is proud to be an equal opportunity workplace and affirmative action employer.