Pharmacy Technician

Pharmacy Technician

Bernens Convalescent Pharmacy, Inc. is seeking an Ohio Certified Pharmacy Technician to join our team. The ideal candidate will be a hard-working individual capable of multi-tasking in a fast-paced environment while adhering to Ohio and Federal regulations. This person will assist the pharmacist as a retail technician and front-end sales associate. This job includes prescription input, answering calls from patients, and filling orders all while executing Ohio and Federal Law.

Key Responsibilities

Customer Service:

- Answer incoming calls from patients, physicians, and nurses.

- Assist patients in the store by providing excellent customer service and addressing inquiries regarding medications and services.

Order Fulfillment:

- Prepare and fill medication orders accurately and efficiently.

- Ensuring adherence to safety protocols and quality standards.

- Accurately enter and process prescription orders in RX30 and our computer system. 

- Ensure all patient information is correct and up to date.

- Process payments (cash, credit, and insurance) and provide excellent customer service to retail customers

Regulatory Compliance:

- Execute all pharmacy operations in compliance with Ohio and Federal laws, including maintaining proper documentation and record-keeping.

- Maintain accurate and organized patient records, ensuring confidentiality and compliance with HIPAA regulations, and assist with audits as needed

Inventory Management:

- Assist in managing inventory levels, including ordering and restocking medications and supplies as needed.

- Track expiration dates.

Collaboration:

- Work closely with pharmacists and other pharmacy staff to ensure seamless workflow and patient care.

- Collaborate with other departments such as delivery, billing, and equipment to help service our patients.

- Valid Ohio Certified Pharmacy Technician license.

- Strong attention to detail and accuracy.

- Excellent communication and customer service skills.

- Ability to multitask and prioritize effectively in a busy environment.

- Previous experience in a pharmacy setting is preferred.

- Clean criminal background check

- Pre-hire and random drug and alcohol screening (12 panel screen including THC)

- Proficiency in using computer systems.

Our hours of operation are Monday - Friday 9am- 7pm, Saturday 9am-5pm, Sunday 9am-1pm. Closed on all major holidays.

Work Location:

In person

5053 Glenway Ave

Cincinnati, OH 45238

About us:

Bernens is a multi-service pharmacy and medical supply store located on the west side of Cincinnati. We provide a wide range of healthcare services, which include pharmacy services, compounding, vaccinations, durable medical equipment (DME), wound care products, incontinence supplies, ostomy/urological, orthopedic support, therapeutic compression garments, etc. We also provide local delivery with our own in-house delivery crew.

Bernens employees are dedicated to seeing that the quality and scope of health care products and services we provide continue to enhance the totality of care in the area. We are committed to help patients maintain a healthy lifestyle. Our staff works closely with the physician, nurses, pharmacists, and patient to find solutions to individual healthcare challenges.