Phlebotomist

Job Title: Phlebotomist

Department: Clinical

Reports to: Clinic Manager

FLSA Status: Non-Exempt

Prepared by: Human Resources

Last Modified: 08/14/2026

Job Summary

Under the general supervision of the Clinic Manager, the Phlebotomist is responsible for safely collecting, labeling, and handling blood specimens for laboratory testing while providing compassionate and respectful care to patients. They verify patient information, explain the blood-draw process, follow infection-control and safety procedures, maintain accurate records, and keep the work area clean and organized. They also work closely with healthcare and laboratory staff while supporting the nonprofit’s mission of providing quality, accessible care to underserved communities. This position is scheduled from Tuesdays to Saturdays.

General Accountabilities

• Perform blood draws and other specimen collections safely and accurately.
• Verify patient identification and specimen information.
• Properly label, handle, process, and transport specimens.
• Provide professional, compassionate, and respectful patient care.
• Explain procedures and help patients feel comfortable during collection.
• Follow infection-control, safety, HIPAA, and organizational policies.
• Maintain accurate documentation and patient records.
• Keep equipment and work areas clean, organized, and properly supplied.
• Monitor and maintain phlebotomy supplies and report shortages as needed.
• Communicate effectively with nurses, providers, laboratory staff, and other team members.
• Identify and report specimen collection issues, adverse reactions, or safety concerns.
• Support the organization’s mission by providing equitable, patient-centered care to the community.
• Perform other related duties as assigned.

Job Qualifications

• High school diploma or GED required; completion of an accredited phlebotomy training program preferred or required.
• Current phlebotomy certification (such as CPT) preferred or required, depending on state and employer requirements.
• Must meet applicable state and local requirements for phlebotomy practice.
• 1 year of phlebotomy or healthcare experience preferred
• BLS certification (AHA) required; CMA preferred.
• FQHC experience is a plus.

Skills

• Venipuncture and blood collection.
• Capillary/skin puncture techniques.
• Specimen labeling, handling, and processing.
• Patient identification and verification.
• Infection control and safety procedures.
• Knowledge of anatomy and medical terminology.
• Accurate documentation and recordkeeping.
• Attention to detail and accuracy.
• Patient communication and customer service.
• Compassion and empathy.
• Ability to calm anxious or nervous patients.
• Time management and organization.
• Teamwork and collaboration.
• Confidentiality and HIPAA compliance.
• Problem-solving and critical thinking.
• Ability to work in a fast-paced healthcare environment.
• Proper use and maintenance of phlebotomy equipment.
• Cultural sensitivity and professionalism.

Skills: Language

• Bilingual-English/Spanish required.

Physical Requirement

• Physical effort which may include occasional light lifting to a 25 pound limit, and some bending, stooping or squatting.  Considerable walking may be involved. The ability to sit or stand for extended periods of time is required.
• Flexibility to work in multiple locations throughout the week.  
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be required to travel to all UCHC facilities as needed.
• Occasionally required to sit and walk.
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Work Environment

• Exposure to adverse conditions.
• Exposure to extreme heat.
• Exposure to extreme cold.
• Exposure to wet and/or humid conditions.
• Exposure to moving mechanical parts.
• Exposure to high, precarious places.
• Exposure to fumes or airborne particles.
• Exposure to toxic or caustic chemicals.
• Exposure to outside weather conditions.
• Possible risk of electrical shock
• Exposure to explosives
• Possible risk of radiation and vibration.
• Protective clothing or equipment is required including: gloves, helmets, steel-toed boots, protective eyewear.
• The noise level in the work environment usually is high.

Acknowledgement:

I understand that I may be asked to perform job-related duties not listed in the description and that my duties may change at any time, according to the UCHC needs. Nothing in this position description is intended to create a contract of employment of any type. Employment is strictly on an at-will basis.