Phone Receptionist - Medical Office

Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply.

Responsibilities:

• Answer and direct phone calls in a professional and courteous manner.
• Schedule and confirm patient appointments.
• Manage patient inquiries and provide information regarding services and office policies.
• Update and maintain patient records and databases.
• Coordinate with medical staff to ensure smooth office operations.
• Address patient concerns and resolve issues promptly.
• Perform general administrative duties as needed.

 Qualifications:

• Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting.
• Excellent communication and interpersonal skills.
• Proficient in computer applications and basic office equipment.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Compassionate and patient-focused attitude.