Pickup Service Specialist

Company : Swiftx

Job Type : Full Time

Santa Fe Springs, United States

Job Description - Pickup Service Specialist

Description

Assist with daily pickup scheduling and dispatch coordination
Follow up on pickup status and report delays or issues
Communicate with drivers and customers regarding basic pickup updates
Assist with pickup arrangements for key customers
Help handle basic pickup issues and escalate when needed
Maintain pickup records and update operational information
Support communication between warehouse, transportation, and other teams
Assist with daily operational tasks and peak season support
Complete other tasks assigned by the supervisor or manager

Requirements

Bachelor’s degree preferred
Strong communication and coordination skills
Detail-oriented with strong problem-solving abilities
Ability to work in a fast-paced operational environment
Proficiency in Excel and basic operational systems
Strong organizational and multitasking skills
Bilingual in Mandarin and English

Benefits

Supervisor: 60k-75k + Bonus / Specialist: 21-25/hr +1.5OT +Bonus
7 PTO days
5 Paid Sick Leave Days
6 Paid Holidays
401K
Medical insurance, Dental and Vision Insurance, STD/LTD

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About the Company

Swiftx

Founded in May 2025, SwiftX embarked on a clear mission: to create a next-generation express delivery service for the U.S. e-commerce market. In the post-pandemic era, online shopping in the United States has experienced unprecedented growth, driving a massive demand for faster and more efficient lo...

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Pickup Service Specialist

Job Description - Pickup Service Specialist

About the Company

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