Pipeline Controller

Texas, United States of America

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

January 30, 2026

Business Unit:

Trading and Supply

Experience Level:

Experienced Professionals

Job Description:

Shell Midstream Control Center remotely controls and monitors pipeline systems and terminals in compliance with the applicable Department of Transportation regulations.

The Pipeline Controller is responsible for the safe and efficient remote operation of pipelines, tanks, and pumping equipment involved in the transportation of crude oil and other products. The Controller must consistently ensure the safety of pipeline operations and prevent any environmental damage while meeting established schedules and customer needs, minimizing costs and securing product integrity.

What’s the role

Shell Midstream operates US pipelines that receive crude from Shell and third-party E&P facilities and deliver to Shell and other refineries. Shell Midstream also operates pipelines that receive refined products and chemicals from Shell and third-party refineries and chemical plants and deliver to Shell and third-party distribution terminals and pipeline systems. The Midstream Control Center is required to comply with applicable Department of Transportation regulations contained in Subpart F—Operation and Maintenance of 49 CFR Part 195—Transportation of Hazardous Liquids by Pipeline and Subpart L—Operations of 49 CFR Part 192—Transportation of Natural and other Gas by Pipeline.

What you’ll be doing

Responsibilities and Expectations of the Pipeline Controller include, but are not limited to:

• Maintaining safe and compliant 24/7 remote operations of all assets

• Must be qualified to operate assigned pipeline systems

• Must comply with ongoing training requirements

• Must comply with re-qualification training requirements

• Have the ability to recognize and react appropriately in a manner that protects the safety and well-being of the communities and environments in which the pipeline is operated

• Have the ability to recognize and react to variations from normal operations when sending operational commands to equipment and/or assuring automated sequencing functions as designed

• Act in compliance with the Control Center Operations Procedures Manual

• Act in compliance with Control Room Management (CRM) Plan

• Act in compliance with Fatigue Risk Management System (FRMS)

• Act as a “Qualifier”, providing orientation and instruction to Controller Trainees and candidate Control Room Supervisors on console and system specific items

• Instruct one Controller Trainee under their direct observation and complete required training documentation inclusive of adding feedback to the “Controller Trainee Progress Assessment Form” (Attachment 3) for each work set or individual shift completed with the trainee

• Identify and document any areas of weakness that a Controller Trainee may have and progress or lack of progress in those areas

• Notify the Control Room Supervisor if a concern exists in regard to a Controller Trainee’s ability to meet the requirements of the Training and Qualification Program

What we need from you

• Must be authorized to work in the United States on a permanent basis without the requirement of a work visa

• Must be at least 18 years old

• High School diploma is required; bachelor’s degree is preferred

• Must possess a current, valid license to operate a motor vehicle in the United States

• Must be able to communicate effectively with colleagues and customers

• Willingness to work a 12-hour rotating shift schedule (including night, weekends, holidays and overtime)

• As a part of the pre-employment selection process, candidates are required to submit to and receive satisfactory results from all pre-employment background, drug, medical, and reference checks, including hair and oral drug testing

• Willing to support the company's drug-free work environment, which will include random drug screenings

• Willing to support and comply with the company's harassment-free work environment policy

• Willing to support and comply with the company’s safety policies and initiatives

• Willing to support and comply with the company's diversity and inclusion work environment policies

• Willing to attend and achieve satisfactory results on pre-employment testing.

• Possess ability to work calmly under pressure

• Strong written and oral communication skills

• Strong interpersonal skills

What we offer

The base salary range for this position is $84,000 - $126,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.     

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together

• Continuously grow the transferable skills you need to get ahead

• Work at the forefront of technology, trends, and practices

• Collaborate with experienced colleagues with unique expertise

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself

• Benefit from flexible working hours, and the possibility of remote/mobile working

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents

• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

• Grow as you progress through diverse career opportunities in national and international teams

• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products.  Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy. 

We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.