Plant Training Specialist

Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future.  Reser’s offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees.  Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be Employer of Choice.  As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.  

Visit our website to learn more about our competitive benefit programs – https://resers.com/careers/#benefits

Reser’s Fine Foods – Job Description

Title: Plant Training Specialist

Location: Production

Reports to: L&D Supervisor

FLSA Status: Non-Exempt

Job Summary:

The Plant Training Specialist supports the development of production employees by delivering training programs and other learning activities; tracking, maintaining, and reporting training status; managing coordination, communication, and other administrative tasks within the training function; and partnering with plant management and HR to support the “Employer of Choice” cornerstone.  This position may require working an alternative schedule from time to time to support all shifts within the plant.

Essential Position Functions: 

• Coordinate and deliver standard production New Hire Orientation (NHO):

o Provide a positive, engaging orientation for new hires.

o Ensure completion of required compliance training for every new hire.

o Partner with HR management and Talent Acquisition on process and content requirements.

• Instruct the L.E.A.D. program:

o Obtain course certification and deliver program content.

o Collaborate with L&D leadership to develop and enhance training materials. 

o Coordinate, schedule, and perform administrative tasks associated with program requirements.

o Manage communication assets and their use.

• Support onboarding and other training activities for production employees:

o Deliver training content as certified and assigned.

o Coach and provide performance feedback as appropriate

o Maintain training materials, coordinate schedules, communicate program-related information, and perform other administrative tasks as assigned.

• Administer training systems and tools:

o Follow established checklists and work instructions

o Track and report training status for production training deliverables

o Ensure accurate data entry and system maintenance

o Effectively use systems and tools as designed to support learning initiatives and their goals. 

• Contribute to continuous improvement efforts:

o Engage and collaborate with production and HR management on new hire assimilation and production training support and reinforcement activities 

o Enhance program content and training deliverables

o Prioritize customer needs and optimize learning experience

o Identify and recommend process improvements

o Support the development and execution of training-related projects and initiatives 

o Engage in ongoing professional development to strengthen skills and knowledge

Education and Experience:

• High school diploma or equivalent experience

• 2+ years in manufacturing, warehousing, or distribution center is preferred

• Customer service experience is preferred

Knowledge, Skills and Abilities:

• Excellent communication, organizational and time management skills required

• Must have strong interpersonal skills and high-level of emotional intelligence

• Basic presentation skills

• Practical knowledge of Microsoft 365 – primarily Outlook, Teams, Excel, PowerPoint, and Co-Pilot

• English/Spanish bi-lingual preferred

Physical Demands and Working Conditions: 

• Variable temperatures on production floor

• Requires walking and standing for long periods of time while setting up and facilitating training

• Lifting and bending with packages or equipment up to 20 lbs.

• Adaptable to working in a fast-paced environment.