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Plumbing Service Manager

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Job Description - Plumbing Service Manager

 J. Blanton Plumbing is one of the largest and most reputable plumbing companies in Chicago, known for delivering top-tier residential service and building high-performing teams. As a proud Nexstar member, we operate with proven systems, strong leadership, and a commitment to excellence.

We are now expanding into Ohio and building out a brand-new operation creating a unique opportunity for a driven leader to take ownership of a growing market from the ground up.

Position Overview:
 We are looking for a Plumbing Service Manager to lead the field operations of our new Ohio location. This is a high-impact leadership role where you will be responsible for building, developing, and managing a team of service technicians while driving performance, revenue, and customer satisfaction.
If you’re someone who thrives in a fast-paced environment, knows how to coach technicians, and wants to be part of something being built from the ground up this is that opportunity.

What You’ll Do:

  • Lead and manage day-to-day field operations for the service team
  • Hire, train, and develop high-performing service technicians
  • Coach technicians on performance, customer experience, and revenue generation
  • Drive KPIs including average ticket, conversion rates, and overall team productivity
  • Ensure exceptional customer service and uphold company standards
  • Implement and follow Nexstar systems and processes
  • Work closely with leadership to scale and grow the Ohio market
  • Proven experience managing plumbing service teams
  • Strong leadership and coaching ability
  • Experience driving technician performance and revenue
  • Familiarity with Nexstar systems is a major plus
  • Strong communication and organizational skills
  • Ability to build and lead a team in a new market
  • Competitive compensation with high earning potential.
  • Medical, dental, and vision insurance coverage.
  • 401(k) with company match.
  • Paid time off to recharge and rest.
  • Be part of a growing, forward-thinking company that’s raising the bar in home services.
  • Professional development assistance
  • Referral program
Original job Plumbing Service Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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