Plumbing Service Technician

Service Technician – Experienced Residential Service Plumber

Lexington, South Carolina

We are a family‑owned and operated company with a deep commitment to both our employees and the homeowners we serve. We’re looking for a skilled, customer‑focused Service Technician to join our growing team. In this role, you’ll deliver an exceptional homeowner experience while installing, maintaining, repairing, and troubleshooting residential plumbing systems and fixtures. You’ll ensure every job meets code, safety standards, and company expectations, all while providing clear communication, accurate documentation, and dependable, high‑quality service. If you take pride in craftsmanship, professionalism, and helping homeowners feel confident in their plumbing systems, this opportunity is an excellent fit

Does This Sound Like You?

• You take pride in delivering a customer experience that stands out
• You communicate clearly and confidently with homeowners
• You’re detail‑oriented, organized, and committed to doing the job right
• You enjoy solving problems and working independently
• You thrive in a fast‑paced environment where every day brings something new
• thrive in dynamic environments where no two days are the same

The Experience We’d Love To See:

• Two years of construction, plumbing, management, or inspection experience
• Strong attention to detail and problem‑solving skills
• Ability to work independently without supervision
• Excellent communication and customer‑service skills
• Comfortable using smartphones, tablets, email, and service software
• Strong organizational and planning abilities
• Confidence in coaching or guiding others when needed
• Ability to maintain professionalism and boundaries in a team environment
• Proven success driving operational efficiency and client satisfaction

What You’ll Get To Do:

• Provide exceptional customer service, answer homeowner questions, and explain repairs and maintenance
• Install, maintain, and repair plumbing systems and fixtures including pipes, valves, faucets, toilets, bathtubs, dishwashers, and water heaters
• Diagnose and troubleshoot leaks, clogs, pressure issues, and system malfunctions
• Perform routine inspections and preventive maintenance to ensure safe, efficient operation
• Respond to emergency calls such as burst pipes, major leaks, and severe blockages
• Document all work performed and maintain accurate service logs
• Ensure all work complies with plumbing codes, safety standards, and inspection requirements
• Keep tools, equipment, and service vehicles organized and properly stocked

Why You Want This Job:

• Plumbing is an essential service, meaning there’s always demand for skilled professionals
• If you enjoy fixing things and troubleshooting issues, this job keeps you engaged with real-world challenges
• Each day brings new tasks, from repairs to installations, keeping the job interesting
• With experience, skilled plumbers can earn a solid income with opportunities for career advancement
• You’ll have the satisfaction of helping people by solving problems and improving their plumbing systems
• Many service plumbers work autonomously, handling jobs on their own or managing small teams
• You can immediately see the impact of your work, whether it’s fixing a leak or installing a new system

This Position Offers:

• A fast-growing industry with a rapidly expanding company
• Family friendly atmosphere
• Monday-Friday work week with weekly pay
• Health, prescription drug, vision, and dental insurance available
• Short and long-term disability as well as life insurance available
• Matching 401(k) with potential yearly holiday bonus
• Great Work-Life balance and Employee Assistance Program offered

Service Plumbers are skilled professionals who specialize in diagnosing, repairing, and maintaining plumbing systems in residences. They play a crucial role in ensuring water flows properly, pipes remain functional, and fixtures operate efficiently. These experts handle everything from leak detection and pipe repairs to installing new plumbing systems and responding to emergency calls. Their combination of technical expertise, problem-solving skills, and customer service makes them essential in keeping residential and commercial properties running smoothly.

Ready to take the plunge? Apply today and become a valued member of our passionate plumbing team!

Knowledge & Technical Skills

• Solid understanding of residential plumbing systems, including water supply lines, drainage systems, venting, and gas piping
• Proficient in diagnosing leaks, clogs, low water pressure, fixture failures, and equipment malfunctions
• Skilled in repairing and installing faucets, toilets, sinks, water heaters, garbage disposals, and other plumbing fixtures
• Ability to interpret blueprints, building plans, and technical diagrams
• Knowledge of local, state, and national plumbing codes, along with strong adherence to safety standards
• Comfortable using plumbing tools such as augers, drain snakes, inspection cameras, soldering torches, and pipe-threading equipment

Experience

• Prior experience as a residential service plumber (2+ years preferred) with a track record of performing accurate repairs and successful installations
• Experience diagnosing, troubleshooting, and resolving plumbing issues independently
• Background working directly with homeowners or clients, providing professional communication and customer service
• Proven ability to complete service tickets, estimate materials, and manage time across multiple jobs per day
• Experience working in crawl spaces, attics, tight areas, and varying residential environments

Abilities & Attributes

• Strong problem-solving abilities with the patience and skill to identify root causes and implement lasting solutions
• Detail-oriented approach to repairs, ensuring accuracy in leak detection, fixture placement, sealing, and system testing
• Self-motivated and dependable, capable of working independently without constant supervision
• Excellent communication skills — able to explain repairs, present options, and ensure customer understanding
• Physically able to perform demanding tasks including lifting 50+ lbs., climbing ladders, kneeling, bending, and working in varied weather conditions
• High level of professionalism, integrity, and commitment to quality workmanship
• Safety-focused mindset with consistent use of PPE and proper procedures

Additional Requirements

• Valid driver’s license with a clean driving record
• Ability to pass background and drug screening (if required by company policy)
• Willingness to participate in occasional on-call rotations, if applicable
• Familiarity with mobile dispatch systems, service apps, or digital ticketing tools (preferred but not required)