Plumbing Service Technician - Journeyman

Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team. 

Position Purpose

Troubleshoot, repair, maintain and install commercial/industrial Plumbing systems and related equipment, as assigned in a timely high-quality manner to meet customer commitments and expectations.

Position Responsibilities

• Perform assigned preventive maintenance tasking within the hours allotted in a high-quality manner. 


• Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system.


• Follow point to point trouble shooting guides to find faults in a timely manner.


• Check and verify operation of complete system before leaving the jobsite to minimize callbacks.


• Identify opportunities for improvement and energy savings within existing plumbing related systems.


• Review such recommendations with Sr. Plumbing Service Manager. 


• Communicate with the customer upon arrival and at completion of work.


• Promptly and accurately complete all required paperwork and customer signed service reports to be handed in daily.


• Keep Sr. Manager informed of any customer related concerns.


• Demonstrate capability and interest in training others.


• Keep technical knowledge up to date regarding equipment and concepts.


• Call in daily to dispatch to update status of work for the day as well as to support the coordination of upcoming work.


• Support and maintain a safe and Lean work environment.

Summary of Skills, Knowledge and Abilities

• Must be a Journeyman Plumber with at least 5 years of experience working with large industrial/commercial Plumbing systems & equipment.


• Backflow testing certification preferred. 


• Good computer skills. 


• Strong written and verbal communication skills.


• Must be physically able to climb ladders, scaffolds, confined spaces and enter restricted areas for first hand observation or inspection.  


• Must have a valid driver's license with a good driving record.


• Self-motivated.


• Detail oriented.


• Flexibility to work weekends or overtime when required per on-call schedule.

Direct Reports

• None