Pool Attendant (Greeter)- Seasonal

About US:

Located in the heart of Del Mar, L'Auberge is an award-winning luxury resort overlooking the Pacific Ocean from one of Southern California's most picturesque coastal villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The Job

As a Pool Attendant, you will have the opportunity to meet and interact with guests from all over the world while enjoying the sunshine and views of the Pacific Ocean. Our Pool team proudly showcases the hotel, its amenities, and its surroundings while creating a warm, welcoming, and polished poolside experience.

This is a highly visible guest-facing role that directly impacts each guest’s visit to the pool. The Pool Attendant has the opportunity to create memorable moments through genuine hospitality, thoughtful service, and attention to detail.

The Pool Attendant is responsible for engaging with pool guests to ensure they have all needed amenities 

and supplies, assisting with lounge chairs, umbrellas, towels, cabanas, and general poolside needs. This role also supports the overall cleanliness, organization, and presentation of the pool deck, including the setup and maintenance of umbrellas, chairs, towels, cabanas, towel stations, water stations, menus, and other guest amenities.

In addition, the Pool Attendant supports the poolside Food & Beverage operation by assisting servers with bussing needs, including clearing used glassware, plates, silverware, trays, trash, and resetting guest areas in a timely and polished manner. This position helps maintain clean and organized guest and service areas throughout the day while supporting a seamless luxury resort experience

  Responsibilities

• Greet and engage with guests in a warm, professional, and welcoming manner.
• Ensure guests have all needed poolside amenities, supplies, and assistance throughout their visit.
• Assist guests with lounge chairs, umbrellas, towels, cabanas, and general poolside needs.
• Set up and maintain the pool area, including placement and straightening of umbrellas, chairs, towels, cabanas, menus, and guest amenities.
• Maintain cleanliness and organization of the pool deck, cabanas, seating areas, towel areas, service stations, and surrounding guest spaces.
• Ensure towels, water, menus, and poolside amenities are fully stocked, clean, and attractively presented.
• Support cabana reservations and cabana setups, including food and beverage amenities, special packages, and guest requests.
• Assist pool servers and Food & Beverage team members with bussing needs, including clearing used glassware, plates, silverware, trays, trash, and resetting guest areas.
• Help maintain clean and organized service areas by removing used items, restocking supplies, and supporting the overall flow of poolside service.
• Monitor the pool area to help maintain a safe, comfortable, and relaxing environment for all guests.
• Communicate guest needs, maintenance issues, safety concerns, or service opportunities to the appropriate manager or department.
• Maintain knowledge of hotel amenities, restaurant offerings, pool menus, daily activations, events, and local information to assist guests confidently.
• Work closely with pool servers, bartenders, food runners, culinary, housekeeping, engineering, and management to ensure a seamless guest experience.
• Follow all hotel service standards, safety procedures, cleanliness expectations, and pool policies.
• Maintain a polished, professional appearance and uphold luxury hospitality standards at all times.
• Performs additional responsibilities as needed to support departmental and organizational goals.

Job Requirements

• Refined verbal and written communication skills.
• Ability to stand and walk for long periods of time.
• Experience taking care of guests in a fast-paced environment.
• Previous hotel, resort, restaurant, pool, beach club, or guest service experience preferred.
• Strong organizational skills and attention to detail.
• Ability to work outdoors for extended periods of time in varying weather conditions.
• Ability to bend, lift, carry, push, or pull items such as towels, umbrellas, chairs, trays, bus tubs, coolers, and poolside supplies.
• Ability to remain calm, gracious, and professional while multitasking.
• Flexible schedule availability, including weekends, holidays, mornings, afternoons, and evenings.

You 

To be successful in this position, we are looking for an amazing people connector who thrives on creating experiences, solving problems, and taking care of others. The ideal Pool Attendant is warm, energetic, organized, and naturally hospitable, with the ability to anticipate guest needs and deliver service with a genuine smile.

This role requires empathy, professionalism, attention to detail, and a positive attitude in a fast-paced outdoor resort environment.

Our CULTURE:

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul". Our properties are not a "one-size fits all". And neither are our team members. What makes us L'Auberge Del Mar lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit L'Auberge Del Mar are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The OFFER:

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

· Onsite Complimentary Parking

· Free Meals in EDR

· Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts

· Career growth opportunities and recognition programs

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.