Practice Coordinator

The Medical Office Coordinator is responsible for greeting patients, answering phones and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.  

ESSENTIAL DUTIES AND RESPONSIBILITIES  
Include the following. Others may be assigned.  
 

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  Greeting patients, answering phones and scheduling appointments  



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  Collection of accurate patient demographics  



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  Answers telephones in a prompt and courteous manner  



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  Insurance verification  



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  Referral processing  



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  Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments  



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  Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations  



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  Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner  



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  Manage, copy, and review medical records to ensure accuracy  



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  Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies